R150 Responsible Gaming — Play Smart, Live Balanced
R150 is committed to ensuring every user in Malaysia enjoys online entertainment in a healthy and responsible way. This page provides guides, self-control tools and support resources for you.
R150's Commitment to Safe Gaming
R150 believes online entertainment should be an enjoyable, controlled experience — not a source of stress or financial hardship. As a responsible platform, we provide a range of tools and information to help Malaysian users stay in control of their gaming activity.
We do not encourage excessive play and consistently remind users that betting should be seen as a form of entertainment, not a way to generate income or resolve financial difficulties. Every user is responsible for their own decisions, and r150 is here to support you in making smart choices.
Our commitment includes providing self-control tools, information on warning signs, protection for vulnerable groups, and pathways to professional help for anyone who needs it.
Recognise the Signs of Risky Behaviour
Identifying a problem early is the first important step. Go through the list below — if you or someone you care about shows several of these signs, it may be time to pause and reassess.
- Borrowing money or selling assets to fund play
- Using money meant for daily essentials (rent, food, bills) to fund betting
- Hiding gambling expenses from family
- Feeling distressed when you don't have money to play
- Feeling the need to play longer or spend more to get the same level of excitement
- Neglecting work, family, or social responsibilities because of gaming
- Attempting to "chase" losses by continuing to play
- Feeling anxious, irritable, or stressed when not playing
If you recognise any of these signs in yourself, don't be ashamed to seek help. Many people face this situation, and support is available in Malaysia.
How to Set Healthy Time and Budget Limits
One of the most effective ways to stay in control is to set limits before you start playing — not after. r150 encourages every user to adopt the following approach:
Decide how much MYR (RM) you can afford to spend on entertainment before you start a session. Think of it like a cinema ticket — money set aside for fun, not an investment. Don't exceed this limit even when you feel "lucky".
Decide how long you'll play each day. Use a timer or phone alarm as a reminder. Take at least an hour's break after each long session, and avoid playing when you're tired, emotional, or under stress.
Online gaming should not be used as a way to cope with stress, grief or personal problems. If you find yourself playing to "escape" from issues, this is a warning sign that deserves serious attention.
Review your deposit and transaction history regularly through your r150 account. This helps you monitor your spending habits and spot any concerning changes before they become bigger problems.
Self-Control Tools Available to Users
R150 provides several self-control tools accessible directly through your account. These tools are designed to help you stay in control without needing to speak to anyone if you prefer not to.
Set a maximum deposit amount in RM for a daily, weekly or monthly period. Once a limit is set, it cannot be increased immediately — there is a waiting period to protect you from impulsive decisions.
If you feel you need a short break, you can activate a cooling-off period lasting from a few days to a few weeks. During this time, you won't be able to log in or make deposits into your r150 account.
For those who need a longer break, the self-exclusion option lets you close access to your account for an extended period. This is a serious protective measure and we handle every request with complete confidentiality.
To access any of these self-control tools, log in to your account and go to the security settings section. Contact the r150 support team if you need help activating any of these options.
Minor Protection & Lifestyle Balance
Child & Youth Protection
R150 only allows users aged 18 and above. This is a non-negotiable policy. If you share a device with younger family members, we encourage you to:
- Log out of your r150 account after every session
- Using a strong, unique password that is not shared
- Use parental control features on devices to block access to betting sites
- Have an open conversation with your children about the risks of online gambling
Any account found to be owned or used by a minor will be closed immediately and the balance returned to the legal guardian.
Maintaining a Healthy Life Balance
Online entertainment should be a small part of your broader life — not the main focus. Here are some ways to maintain a healthy balance:
- Prioritise your work, family and health before playing
- Make time for hobbies and offline physical activities
- Be open with your partner or family about your online activities
- Avoid playing late at night, which can disrupt your sleep and productivity
Remember — the best win is when your life is balanced and you're playing by choice, not out of necessity.
Get Professional Help When You Need It
There's no shame in asking for help. Problem gambling is a health issue that can affect anyone, regardless of background or education level. The bravest first step you can take is acknowledging that you need support.
Malaysia has counselling and support services for gambling-related issues. Talian Kasih (15999) provides free, confidential counselling 24 hours a day for individuals and families dealing with various issues, including gambling problems.
The Department of Social Welfare (JPKM) and government hospitals offer counselling for behavioural issues. These services are confidential and free for Malaysian citizens. You may also consult your family doctor for an appropriate referral.
R150 can also help you access self-control tools or provide information on how to temporarily or permanently close your account if needed. Reach out to our support team — we're here to help, no questions asked.
We're Here to Help
Have questions about self-control tools or want to discuss your options? The r150 team is here to help. You can also check our help page for more information.